Terms of Use

 

These Terms of Use (“Terms” or “Agreement”) set out the legal conditions that govern the use of our website https://www.wonderkiddo.com/ or any part of it, any sub-domains or any other websites, present or future, operated by us or on our behalf and/or any mobile device or desktop application, present or future, developed by us or on our behalf. 

To use the Website and our Services you must be at least 18 years of age, can enter a binding transaction with us and not be barred from doing so under any applicable law(s).

Before using our Website, we kindly invite you to carefully read the Terms and make sure that they are clear and unambiguous to you, as they affect your legal rights. You agree that by using the Website, its functionality, tools, and features, that you have read, understood, and agree to be legally bound by the Terms. 

Non-acceptance of the Terms will render you unable to use our Services and we regret to ask you, to leave the Website immediately. If you keep using the Website or if you order any of our Products, this shall indicate your acceptance of the Terms and agreement to be bound by them. 

These Terms are divided into several headings, to make it easy for you to navigate and understand them and to help you have easy access to useful information. 

 

About Us

 

C & K Wonder Kiddo Ltd is the owner and operator of this Website, which is operated under the tradename WONDER KIDDO. C & K Wonder Kiddo Ltd is a limited liability company registered under the laws of Cyprus, having its registered address at 40 Spyrou Kyprianou Avenue, 3076 Limassol, Cyprus.

 

Modifications

 

Please note that we reserve the right, at any time, to modify, update, amend or replace any part of the Terms. Any updates or changes shall be posted on our Website. We kindly advise you to check the Website periodically and keep up to date for any revised Terms. In case of material changes, we will post an updated version of this Agreement shown at the top of our Home Page. Continued use of the Website after any such changes, shall constitute your consent to those changes.

Definitions

When referring to “we”, “us” or “our”, we mean C & K Wonder Kiddo Ltd. Where we refer to “you”, “your” or “customer” we mean you, the person using our Website, Services or Products.

“Business day” means any day which is not a Saturday, Sunday, or public holiday in the Republic of Cyprus.

“Product” or “item” has the same meaning.

“Order” means a request by you to purchase Products from us.

References to times of day, are references to Cyprus local time.  

Disclaimer

Whilst C & K Wonder Kiddo Ltd takes all reasonable effort to ensure that the information on this Website is accurate, up-to-date, and high-quality, we give no warranty in that regard and we are under no obligation to update information. C & K Wonder Kiddo Ltd does not, to the maximum extent permitted by law, give any warranty that the Website is free from viruses, malware, or anything else that have a harmful effect on any technology.

Liability & Limitations

 

If, while we provide our Services to you, we fail to comply with these Terms, we shall be liable to you only for loss or damage that is a foreseeable result of our failure to comply with the Terms and/or the result of gross negligence on our part. 

You expressly understand and agree that C & K Wonder Kiddo Ltd does not accept any liability for the following losses arising from the use or access of or inability to use or access, interruption, or availability of this Website:

1. Any losses, costs, expenses, or damages, whether direct or indirect, special, incidental, or consequential loss or damage.

2. Any loss or corruption of data or software.

3. Any losses arising out of event beyond our reasonable control.

Intellectual Property 

 

C & K Wonder Kiddo Ltd is the owner or the licensee of all intellectual property rights of this Website and its content (such as text, graphics, logos, button icons, images, videos, audio clips, digital downloads, data compilations, software including the presentation and compilation of the same or any other information contained on the website) (“Content”). 

 

The rights in this Website and the Content are protected by international copyright laws, as well as by any relevant national law concerning copyright, authors’ rights, database right laws and proprietary rights laws. Reproduction is prohibited. All such rights are reserved.

 

You must not extract and/or re-utilise parts of this Website or the Content. Specifically, the usage of any data mining, robots, or similar data gathering and extraction tools to extract and/or re-utilise any parts of the Website is prohibited. Our WRITTEN CONSENT is needed beforehand, if you want to produce and/or publish your own database that features substantial parts of the Website (i.e., our prices and product listings).

 

Except where expressly stated to the contrary, all persons (including their names and images), third party trademarks and images of third-party products, services and/or locations featured on this Website are in no way associated, linked, or affiliated with us. Any trademarks/names featured on this Website are owned by the respective trademark owners.

1. The Content of this Website and any social media sites containing the logo and trademark of WONDER KIDDO is for your information and use only and is subject to change without notice.

2. This Website and/or associated social media platforms contain material which is owned by or licensed to us. 

3. Due to the nature of the products displayed and sold through this Website, the contents (including pictures and images) may be explicit in nature.

4. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

5. Your use of any information or materials on this Website or WONDER KIDDO social media platforms, are entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website or social media meet your specific requirements.

6. Unauthorised use of this Website or social media platforms may give rise to a claim for damages and/or be a criminal offence.

7. You may not create a link to this Website from another website or document without C & K Wonder Kiddo Ltd prior written consent.

 

Products and Services

 

Our products are manufactured in Europe according to applicable rules and standards and are supplied to us by our European partners. Although we cannot be held accountable for the business policies of our partners, we are confident that they maintain and follow reasonable business policies, which fully comply with our business ethics and standards. 

Shipments of purchased Products are carried out from our registered address and are delivered to our customers in Cyprus or Internationally by C & K Wonder Kiddo Ltd. 

 

If you feel dissatisfied with the product or service you have received from us, you should contact us directly to try and resolve the issue.

Our aim is to be as accurate as possible in the description of the products offered through our Website. Descriptions are solely based on data provided to us by our partners, hence we cannot guarantee that all details are always precise or error-free. We encourage you to contact us for further details regarding any product at info@wonderkiddo.com.  

 

The images of the products on the Website are for illustrative purposes only, and besides our best attempts to display quality, colours, shapes, sizes, and the like accurately, we cannot guarantee that the end product shall be identical to the image displaced on our Website.

 

All orders are subject to availability.

 

Purchased products are supplied for your own private use. By buying the products from us, you agree that you will not use them for any commercial, business or re-sale purposes.  If you do so, you will be in breach of these Terms.

Orders, Prices and Payments

 

By placing an order and completing the check-out process on the payment page, you are, at that time, making a valid offer to purchase the selected products from us. Your order is subject to the present Terms. Upon completing the check-out process on the payment page successfully, we shall be liable to supply you with the Products that are in conformity with your order. Legal title to the product will pass to you upon your payment being accepted. Risk in the product will remain on C & K Wonder Kiddo Ltd until it is delivered to you, at your specified address.

To order products you must be over 18 years of age and possess a valid credit or debit card. By making an order, you guarantee that all information provided by you is true, accurate and complete and that you have the authority to use the credit or debit card in place and that there are sufficient funds in the account to cover the cost of your order.

 

Please take the time to review and confirm your order at each step of the ordering process, as you are responsible for ensuring that the information you provide is accurate (i.e., correct product(s), quantity, size, colour, etc.). If you have any concerns about your order, please email us as soon as possible following the placing of your order at info@wonderkiddo.com 

 

When you place an order, you will get a confirmation email, verifying receipt and processing of your order.

Pricing and availability: we always endeavour to make sure that all details, descriptions, and prices which appear on our Website are accurate, however from time to time some unintended errors might occur. In case that we discover an error in the price of a product that you have ordered, we shall inform you accordingly as soon as we take notice of the error and provide you the option to confirm your order at the correct price or cancel it. If you decide to cancel, we shall provide you with a full refund.

The product prices displayed on the Website are inclusive of the VAT. Delivery costs are not included in the prices and will be charged in addition. Delivery costs will vary depending on your order and place of delivery. Please see our Shipping policy for further details. Delivery costs applicable to your order shall be clearly displayed at checkout before you place your order.

 

Payment: We accept payment through Paypal. Your payment card or Paypal account will be debited as soon as you purchase the products. If we encounter any type of problem while trying to process your payment, we will contact you and advise on how to proceed to resolve the issue. We reserve the right to decline your order in case a product is out of stock, has been withdrawn or is otherwise not available, or if we are unable to obtain authorisation for your payment or if you do not meet the eligibility criteria (e.g. you are under 18).

Delivery

 

Delivery of the products shall be made to such location as you shall direct.

Time of delivery varies contingent on the availability of the products and the area of your selected delivery address. Numerous deliveries may occur where you have chosen products that are provided to us by different suppliers. We kindly ask that you allow a reasonable period for the delivery, which depends on the delivery method you have chosen at check-out.

“Shipping” means that your product will be sent to you by our courier partners. This means that you shall receive your delivery directly by C & K Wonder Kiddo Ltd via a courier service. You may be required to pick up your delivery locally. You can find time estimations in our shipping policy.

 

There may be situations where delivery is delayed due to events that are beyond our reasonable control, including but not limited to acts of God, lockdowns due to pandemic or other reasons, strikes, lock outs, accidents, war, fire, acts or omissions of government, interruptions of transport, natural disasters, trade disputes, inclement weather, or the delay or failure in manufacture, production, or supply by third parties of equipment, products, or services.

If such an event takes place and it affects the performance of our obligations to you, C & K Wonder Kiddo Ltd shall be entitled to a reasonable extension of delivery time and/or suspension of our obligation for the duration of the event, after we notify you of the nature and extent of such event(s). In any such event, we will endeavour for your order to be delivered to you the soonest possible. We will contact you to arrange a new delivery date after the event is over. Under no circumstance, however, shall we be liable to you for any losses caused because of the delay, which is caused by reasons beyond our control. 

Returns Policy

 

We aim to fully satisfy your order. If for any reason, you are not pleased with your order, you may return a product by notifying us at info@wonderkiddo.com. No product exchanges allowed. Refunds are performed on condition that the customer bares the cost and risk of return. Please return Products at: 40 Spyrou Kyprianou Avenue, 3076 Limassol, Cyprus.

 

To meet the Return eligibility criteria, please make sure that:

• You return purchases with great care and in the same condition you received them.

• You return the product(s) within 14 days of the date of their delivery to you.

• You return the product(s) in unused/undamaged condition and only in their original packaging

The following Products cannot be returned:

• Products made to your specifications or clearly personalized.

• Products which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

• Products which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

• Products which are, after delivery, according to their nature, inseparably mixed with other items.

• Only regular priced Products may be refunded. Products on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Please note that we cannot be held liable for Products damaged or lost in return shipment. Therefore, we kindly recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Products or proof of received return delivery.

If the Products were marked as a gift when purchased and then shipped directly to you, you will receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the Products were not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, we will send the refund to the gift giver.

 

Cancelling your Order

 

If you choose to cancel your order, we will refund you with the full price for any returned product that meets our Returns Policy. You will be liable for the cost and arrangement of returning the products to us.

Except in relation to certain types of products as set out in the Returns Policy, you may cancel an order within 14 days before its’ delivery, without giving any reason for the cancellation. 

 

Please note that the right of cancellation does not apply where Products are custom-made to your specification or personalised at your request or where they have been used.

To exercise your right of cancellation, you must inform us of your decision by means of a written statement at info@wonderkiddo.com

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Complaints

 

We operate a complaint handling procedure, which we will use to try to resolve all the issues as soon as they appear. Do not hesitate to let us know if you have any complaints or comments. Please visit our Contact Us page to get in touch with us and speak directly with our Customer Service Team. 

Waiver

 

In the event you breach these Terms, and we fail to take immediate action, or if there is a reasonable delay in taking action, this does not conclude that we have waived our rights. We retain the right to exercise our rights and claim any remedy that may arise, the soonest possible following such breach. If we are to waive a breach, this will only be performed in writing (signed by our Managing Director), and that will not mean that we will automatically waive any possible later breach by you. 

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Entire agreement

 

These Terms constitute the entire agreement between you and us. Their effect supersedes any kind of agreements entered between you and us. Their effect also supersedes agreements made before you accepted the Terms. 

Dispute resolution

 

No party to this agreement shall commence any Court or Arbitration proceedings relating to a dispute or difference arising out of or related to this agreement unless that party has first complied with this term.

The parties agree to mediate any dispute or difference arising out of or in connection with the Terms, including any question regarding its existence, validity, or termination. Should the parties not be able to agree the selection of a mediator and/or Terms of appointment and/or fees within 10 working days from the date one party delivers written notice to the other party that they wish the dispute or difference be resolved by mediation, then either party may request the appointment of a mediator from the list of accredited Mediators held by the Ministry of Justice and Public Order, who will determine all relevant matters. Should a party fail to attend the mediation joint meeting then that party shall be responsible for all the costs of the mediation. 

 

Notices

 

Any notice to be given by either party to the other may be served by email, fax, personal service or by post to the address of the other party given in the order or such other address as such party may from time to time have communicated to the other in writing, and if sent by email shall, unless the contrary is proved, be deemed to be received on the day it was sent; if sent by fax shall be deemed to be served on receipt of an error free transmission report; if given by letter shall be deemed to have been served at the time at which the letter was delivered personally; or if sent by post shall be deemed to have been delivered in the ordinary course of post.

Governing Law and Jurisdiction

 

The laws of the Republic of Cyprus govern all matters arising out of or relating to these Terms including, without limitation, their validity, interpretation construction, performance, and enforcement. The Courts of the Republic of Cyprus will have the exclusive jurisdiction over any dispute or claim arising out of these Terms.